Secure Your Order With a Deposit

For some higher-value items, we offer a deposit option so you can secure your order now and pay the balance later. This applies to selected products such as exhausts, clutches, and brake systems, especially when an item is ordered in or allocated from an incoming shipment.

How deposits work

Pay a deposit to secure your order
We confirm availability and an ETA within 24–48 hours
Your item is then allocated/ordered specifically for you
The remaining balance is payable prior to dispatch once the item arrives in Australia or is ready to ship

Deposit amount: The deposit amount is 40% of the overall purchase price.

Why we use deposits

Secures stock allocation for high-demand items
Allows us to confirm the correct product for your exact bike
Reduces delays and prevents incorrect orders
Keeps the process clear for both sides before the full amount is paid

Request a deposit invoice

Deposits are processed via invoice so we can confirm the correct item and provide the most accurate ETA. To request a deposit invoice, email us the following:

Product link (copy/paste the URL)
Your bike model + year
Your full name + best phone number
Delivery postcode

Email: info@sportsbike.com.au
Subject line to use: Deposit Request

Request Deposit Invoice

Good to know

We’ll confirm the deposit amount, availability, and ETA within 24–48 hours.
The balance is payable prior to dispatch.
Deposits become non-refundable once the item has been shipped from the supplier.
If there’s a significant ETA change once confirmed, we’ll contact you with options.
If your item is currently in stock in Australia, you can purchase as normal for fastest dispatch.

Not sure if your item qualifies for a deposit? Send us the product link and your bike details and we’ll advise.

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Please note: Gift vouchers are non-refundable, as the discount code is automatically issued and delivered immediately after purchase.

Sale Period Ordering Notice:

Please note that during promotional sale periods, order processing times may be extended. To ensure we can offer the best possible pricing, some products may be ordered in bulk from our suppliers after the sale ends. As a result, dispatch may be delayed. We appreciate your patience and understanding.

Order Cancellations

Customer-Initiated Cancellations

Orders may only be cancelled prior to dispatch. Once an order has been processed and shipped, it cannot be cancelled.
Requests to cancel an order must be made in writing to Sportsbike via email and are subject to confirmation.
A cancellation fee of 10% of the total order value may apply to cover administrative and processing costs.

Special Orders

Special orders are items that are not stocked locally, and/or are out of stock at the time of purchase and must be sourced directly from our suppliers.
Once a special order has been shipped from the supplier, it cannot be cancelled, as the product is procured specifically for the customer.

Customised or Personalised Products

Customised or personalised items (including products with custom colours, logos, or branding) are made to order and cannot be cancelled once confirmed.
Please review all specifications and details carefully prior to placing an order for customised products.

Sportsbike-Initiated Cancellations

Sportsbike reserves the right to cancel an order (in whole or in part) due to unforeseen circumstances, including but not limited to:

Supplier stock unavailability
Errors in product description or pricing
Inability to process payment
Suspected fraudulent activity

In such cases, customers will be notified promptly, and any payments made will be refunded in full.

Refunds for Cancellations

Refunds for approved cancellations will be processed within 7–10 business days via the original payment method.
Shipping fees, if already incurred, are non-refundable.

Consumer Rights

This cancellation policy operates in addition to your rights under the Australian Consumer Law, which provides guarantees that cannot be excluded by Sportsbike.

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What we collect

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Full name
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Procure and supply the purchased items.
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Secure Your Order With a Deposit

Secure Your Order With a Deposit

How deposits work

Why we use deposits

Request a deposit invoice

Good to know

for news and special member-only offers and discounts

Terms & Conditions

Privacy Policy